Shipping & Returns

At Harroz, we aim to provide a smooth and reliable shopping experience for every customer.

Shipping

• 🚚 Free Delivery Across Pakistan

• Orders are processed within 1–2 business days.

• Delivery usually takes 3–7 business days, depending on your location.

• Delivery times may vary during holidays or due to courier delays.

Cash on Delivery

We offer Cash on Delivery (COD) throughout Pakistan.

Please ensure your phone number and shipping address are correct to avoid delivery issues.

Returns & Refunds

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused.

• It must be in its original packaging.

• Proof of purchase is required.

If the return is due to our mistake (wrong or damaged product), Harroz will cover the return shipping cost. Otherwise, return shipping costs are the customer's responsibility.

Need Help?

If you have any questions about shipping or returns, please contact our customer support team.

📞 Phone/WhatsApp: +92 315 3609627

📧 Email: harroz.pk@outlook.com